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Brought gold and played free spins but not paid out correctly

Skye_Barakat1Skye_Barakat1 Posts: 1Registered User Not a Title, but a Star
edited August 2016 in Ask a Player
I brought gold on zynga poker and played the lucky spins for chips. The first time I had 80 - 100 million less chips than I should have had. I emailed zynga and was told I was paid out correctly. So the second time I screen recorded myself playing and added the amount together to find that I was 20 million short this time. I emailed zynga again with the recorded video and again was told that I was paid out correctly, even with video proof. Has anyone else had this problem?

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