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__I have the same problem. Had over 3 billion in chips, is away from the computer for half an hour and so the balance was in 0.
This has happened 3 times- I have written for zynga support and got my chips back, changed code 3 times, as zynga said I should and now they will not give me my chips anymore.
Zynga has to be able to see who's entering the account every time, writing in 0 or as it used to happen to me, just doing less - much less and finally at 0.
This is certainly not in order from Zynga's side.
when can i expect to get my chips back???
I had played in over 10 years and i have never had this problem in the old version.