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why Negative Balance

Vikramkapoor03Vikramkapoor03 Posts: 3Registered User Not a Title, but a Star

why do i have a Negative Balance in , never ever witnessed it , i encashed my gold for spins , and my balance went into "NEGATIVE ". Then i encashed my tickets and it dipped further into "Negative " . at present its -456,381.00 , where as it should have been more then 10 million

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