It looks like you're new here. If you want to get involved, click one of these buttons!
So my grandfather plays this game a lot and has been playing it for years. About a year ago, he started realizing that tiny amounts of the hundreds of millions that he had were disappearing overnight. Chalked it up to "I guess I lost more than I thought". Until one day he wakes up and all 200 million is stolen, he files a complaint, they set a code that he now has to put in, got him his chips back and we changed his password. It wasn't over though, the next week he loses all 200 million again. Same process, he filed a claim and they suggested he change his password again, ok. That lasted for like 3 days before he had them stolen again... (like these crooks are obviously being stopped by the password change, right?) So this goes on over and over again, at least 8 times now, he's had over 200 million stolen, he's at the point where he doesn't want to play anymore because every time he invests money into the game, his chips get stolen.
Has anyone found any real solution to stopping hackers from stealing chips?