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please help

sandroosandroo Posts: 4Registered User Not a Title, but a Star

Hello everyone i got same problem like this people here, i buyed chips on Zynga texas holdem poker 25$ for 171m chips and facebook blocked me, what i need to do i did not got the chips but my bank take mine money?

"For your security, payments have been temporarily turned off."

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Comments

  • Emerald JadeEmerald Jade Super Moderator Posts: 333Super Moderator mod

    Hi sandroo,

    Thank you for reporting this to us. Please contact our Billing team at 1-800-762-2530 to have your account checked. We appreciate your patience.

  • sandroosandroo Posts: 4Registered User Not a Title, but a Star
    edited November 2016

    Sorry i need to call this number? I called but i didnt get any answer, can we do this with another way?

  • Drumberry CheesecakeDrumberry Cheesecake Super Moderator Posts: 189Super Moderator mod

    Hi sandroo! You may also reach our Zynga Poker Billing team through our Support site here. Thanks!

  • sandroosandroo Posts: 4Registered User Not a Title, but a Star

    This is not good, i try everything and no point no answers. I will contact my bank to see what i need to do with this problem, because i did not got any help here. This is yours games guys, and u can fix this problems, i dont know what is problem, u got mine money and i did't got chips, vierd.

  • pangpang Posts: 3Registered User Not a Title, but a Star

    eu quando vou para jogar o poker as cartas ficam viradas ao contrario aposta sozinho eu tava num torneio de 800k tudo em volta funciona so as cartas na mesa e qe não e manda o jogo abaixo e o mais engraçado as fichas sao descontadas ja é a 5 vez qe isso acontece nos mesmos torneios de 800k e no shoutout e a mesma coisa e sempre o mesmo a ser roubado eu qero as minhas fixas de volta eu perdi muitas horas para as conseguir para voz pode nao ser nada mas para mim é.

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