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96 Hour Wait Issue.

LeeMoverLeeMover Posts: 1Registered User Not a Title, but a Star
edited September 2016 in Bugs & Issues

Hi Zynga, I recently was buying chips, but I accidentally had 2 tabs of Texas HoldEm Poker on. Which caused this to make a 96 Hour Delay in my Chips. Also, I bought 237.6million chips for $34.61NZD. but it states 216million processing?. I want to clear this up and play asap. My account hasn't been hacked or anything. I have just had 2 tabs on accidentally, I do not know why this can cause a 96 hour delay..., I have already received a Receipt from Facebook that I have already paid.

Here is some screenshots.... http://imgur.com/a/CAvxW

Hopefully you can reply or solve this Zynga Service

Comments

  • Draig UisgeDraig Uisge Super Moderator Posts: 179Super Moderator mod

    Thanks for reporting this to us, LeeMover. To protect your payment information, it may take up to 96 hours before the purchased items are credited to your game. If you still haven't received them after the given time frame and for them to check your account regarding the missing Chips, we recommend that you contact our Zynga Poker Billing team by creating a support ticket HERE. Thank you.

  • jorgjijorgji Posts: 1Registered User Not a Title, but a Star

    Hi Zynga, I recently was buying chips my first time Which caused this to make a 96 Hour Delay in my Chips I do not know why this can cause a 96 hour delay

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