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My mother in law plays Oz magic match in the last month she has spent mega bucks on this game as she is bedridden and it is the only thing she loves we bout her an Ipad for Christmas and transferred all of her games from a Samsung to the ipad with the exception of oz magic match, it deleted everything and she was at level 1600 something and in the last month spent about $500.00 on this game, contacted tech support and they said there is nothing that can be done this is absurd, at the very least u can check and see what she spent and restore her to level 1600, I know it can be done if the right person steps in apparently the one we got doesn't care. Is this how zynga treats its customers????