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This has been going on for months. I don't even know why I spin, no daily reward and no diamonds. Lost another 7 tonight.
Most times wheel will not spin. I try reloading, Some times it looks like I got coins, but next day I am back to one?? Why can't I move up for diamonds?
Apologies for the inconvenience caused, @klouise and @raphael65. We're actively looking into this and the following troubleshooting steps for web, iOS, and Android may help you to spin again smoothly. Please refer to this article as well to guide you on how the Prize Wheel feature work. Moreover, to optimize and improve the game, the Diamond Bonus Levels has been discontinued with the latest game update. Thanks for your understanding.
My issue is the same, the prize wheel won't spin half the time and its been going on for months, just recently it wouldn't spin on my day 49, no spin and lost 7 diamonds, now on day 56 no spin and lost another 7 diamonds. And when it does spin I always get 100 coins everytime
Hi Pam. Apologies for the inconvenience and we also advice you to try the following workarounds (web, iOS, Android) that may help you to smoothly play the Prize Wheel again. Please refer to this article as well to guide you on how this feature work. Thanks!
I still not received my 7 diamonds for day 7
Yet again back to day 1 and was online yesterday and was on Day 18 yet still owed diamonds 14 in total
spin wheel doesn't spin so you unable to do it 7 days to earn the diamonds and when it does spin it is always giving coins not other prizes some one from zyanga answer the questions
Its happened again was meant to get 7 diamonds today on day 14 but back to day 1 . Get this fixed