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Tickets Lost From Server Failing

Donohue235Donohue235 Posts: 1Registered User New to the Forums
edited March 2017 in Known Issues

Good morning.

I've never taken time to mess with this, but over the years while playing Word Streak with Friends (paid edition), I have lost many, many tickets due to losing connection with the server. For example, yesterday I was playing the 20-Ticket Entry tournament and won my first and second rounds, but when the game finally advanced to the last round, it showed that I had 0 points so the other player won the round. That cost 20 tickets plus the tickets for power boosts each round plus the 100 tickets I potentially could have won had I won the final round.

This happens A LOT. I've lost hundreds of tickets over the years (been a loyal player since April 14, 2010). It's incredibly frustrating.

I understand that server connections can glitch, etc., but it's still frustrating to lose progress. What can I do to get tickets back on these occasions?

Thanks for your time.

Joe Donohue

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