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TILES STICK and WON'T MOVE AFTER PLACED ON BOARD in iPad & iPhone apps.

Study2bquietStudy2bquiet Not a Title, but a StarPosts: 1Registered User New to the Forums
edited January 2016 in Ask a Player
https://m.facebook.com/saved/?cref=29&ref=bookmarks&app_id=586254444758776#!/story.php?story_fbid=1043322769024020&id=100000389201616&ref=bookmarks

Matching with Friends problems:

TILES STICK and WON'T MOVE AFTER PLACED ON BOARD in iPad & iPhone apps.

Tiles keep sticking when I place them on the board. They often won't rotate or allow me to move them no matter how long or how hard or how often I press on them. The only way to move them is to press the RECALL icon. I also play this game on my Android some times, however, this STICKING problem:confused: only occurs on my iPhone and iPad. And tiles also get stuck in the process of being moved onto the board. I have pictures to present to Zynga Support.

This same problem also occurs on my husband's iPad. And it's been going on for a few months now. It's very, very frustrating!
How can we fix this problem? I've uninstalled and reinstalled the app and that didn't work.

story.php?story_fbid=1043322769024020&id=100000389201616&ref=bookmarks

Paula Robinson
study2bquiet@gmail.com
Home: 501-834-5258
Cell: 501-940-5838
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