Understand this is a know issue but it would appear that Zynga is not fixing the issue as I am not alone in missing out on the rewards. The game is so slow to load and when the wheel sticks you have to reload. Can you please credit my account with 10 diamonds at least due to this ongoing and unresolved issue. Thank you.
Welcome to the Zynga Community Forums! We’ve provided these Rules of Conduct to provide guidelines for new and old members alike on behaviors and activities that are acceptable and encouraged as well as those that are not permitted. Your continued use of the Zynga Community Forums is based on your adherence to these Rules of Conduct.
These Rules of Conduct apply to all threads, posts, private messages, visitor messages on user profiles, social groups, and any other form of communication within Zynga Community Forums (collectively “Forum Content”):
1. Zynga Terms of Service
The Zynga Terms of Service govern all use of the Zynga Service, including zynga.com and the Zynga Community Forums . Violation of the Terms of Service can result in suspension of your forum account and other Zynga services.
2. Courtesy and Respect
Forum Content must be civil and where possible it should be courteous. The Zynga Forums are a place for positive and constructive interactions between people that play Zynga games or that have an interest in Zynga games. Forum activity such as bumping, petitioning, lobbying, cross posting, threatening to quit, signing or +1’ing a thread is not constructive and is not permitted. Zynga has a zero tolerance policy for content that violates the rules in this section.
Forum Content must not
Be abusive, disrespectful, harassing or hostile and must not haze or attack others.
Discuss politics or religion as they do not relate to Zynga games and have a tendency to provoke disagreements.
Discuss or debate the moderation of the Forums or the Rules of Conduct.
Incite, promote or endorse legal actions or boycotts against Zynga or any other entity.
*Contain personally identifiable information.
Forum Members and their Forum Content must not impersonate or attempt to impersonate Zynga employees or other Forum Members.
Private communications between forum members, moderators, Zynga employees, and affiliates or partners of Zynga Inc. should remain private.
Forum Content placed in public channels must not include copies of private communications, including support tickets, emails, private messages, and chat logs.
4. Viruses, Cheats, Exploits, and Hacks
Forum Content must not:
Contain viruses, adware, spyware, worms or any other malicious code.
Promote or describe methods for circumventing or manipulating these Rules of Conduct, the Zynga Terms of Service, game rules or the mechanics of any aspect of the Zynga Service.
5. Illegal Content and Copyright
Forum Content must not:
Contain (i) ****; (ii) obscene or sexually explicit remarks or images; (iii) threatening or defamatory remarks or images; (iv) hateful, racially or ethnically offensive remarks or images; (v) descriptions or promotions of illegal activity; or (vi) provide links to sites that contain any of the aforementioned content.
Violate any applicable laws, contractual restrictions or any other third party rights.
Zynga will respond to clear notices of alleged copyright, trademark or other intellectual property rights infringement. For more information, please visit our DMCA Notice page.
6. Commercial Activity: Spam, Selling and Scams
Forum Content must not:
Spam other members or the community.
Contain content, links, or advertisements for non-Zynga products or services, including content describing or promoting the unauthorized sale or transfer of Zynga’s virtual goods.
Contain content that encourages other forum members to participate in commercial activity or scams that violate Zynga’s Terms of Service or Rules of Conduct.
7. Singular Identity
Each community member is limited to one forum account.
We encourage Forum members to exercise positive self-expression. Forum members may include signatures in their posts.
Signatures must not include more than three lines of text.
Signature images must not: (i) be larger than 500 pixels wide by 100 pixels tall and must not contain animations; and (ii) exceed a file size of 100 kb.
Signatures and signature images that are not consistent with these Rules of Conduct may be removed.
9. Violations of these Rules of Conduct
Forum Content and activity must not violate the letter or spirit of these Rules of Conduct. Forum Moderators and other Zynga staff, in their sole discretion, will determine whether Forum Content or activity is in violation.
Responses to violations may include, but not be limited to: issuing a warning; removing Forum Content; suspending or terminating use of the Forums or other aspects of the Zynga Service.
A failure to strictly enforce any aspect of these Rules of Conduct does not prevent Forum Moderators or other Zynga staff from doing so in the future.
**Appeals Process: **Members with questions or concerns about these Rules of Conduct and Forum management may direct their questions to a Community Manager.
10. Changes to the Rules of Conduct
Zynga may revise these Rules of Conduct at any time by making changes to this page. You should check this page from time to time to make note of any changes.