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the chests always say in progress and then go away
I don't think they have ever worked!!! No one has every completed one of the chests I "sent" and I have never received a chest for anyone.
Farmville 2 addict - Level 330 & National Fair League Elite
Daily player who sends all help requests.
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I've received a few and got enough keys to open them. Mostly though the one's I have sent out have gone to people no longer playing, so never get opened.
Those aren't the chests your receive, those are the ones you give. When you place in the top three of the fair, you send out chests to three other players. Most of the players it seems to send to no longer play so they aren't opening them. The ones that other players send to you can be opened by clicking on the little pole between the fair truck and the market stand and posting for keys. If the bubble above the pole is orange, it means you either have a chest waiting to be opened or you already opened the one for the week. If it's purple, it means the chest is ready to be opened. If it's red, it means you haven't received a chest. At least that's how it works on my farm.