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Starting on December 7th, my farm will not fully load. The progress bar gets to 99% and stops. I've tried the troubleshooting steps, 3 computers and 4 different browsers. I even tried loading my farm at my daughters house and it still won't work even though she can load her own farm. I opened a support ticket and I've heard nothing back. I'm at my wits end and don't know what else to do.