Support Flow

Commander DariusCommander Darius Super ModeratorPosts: 2,227Super Moderator Moderator
Here comes the new way of reaching out the support. Introducing an all new support experience!

Reminder:
- Make sure to get the latest update of the game to acquire this feature.

Quick Guide:

To get help tap "Settings" and tap "Help", then Player Support.

75c3bkcw15ai.jpg

img1452624391400-helpshift03.jpg

This includes different FAQs such as guides for beginners, current issues, troubleshooting technical problems, payments and many more! You can also use the search bar to easily find related FAQs of your concern. Otherwise, tap the "Contact Us" option to reach out the support (this option is also located on the upper right corner of the "Help" window).

img1452624374621-helpshift02.jpg

In the "Contact Us" window, you will need to put your email address and add photos if necessary to easily verify the issue that you'll report. When you're done, tap "Send".

img1452624361345-helpshift01.jpg

That's all Commanders!
Sign In or Register to comment.