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M edited 5:13PM
@KnowsWheat could you please help me get my game unfrozen it has been frozen for 3 days now. I have uninstalled and reinstalled it. Turned the iPad off and on again and nothing is working. Please help. Thanks so much the event is going on and I would like to continue playing. Brenda
Omg can someone help please I started playing on the iPad and when I signed into Facebook it has frozen my game!! It loads but it has completely frozen!!!
My game is also frozen pls help... I want to play it...
Hi, I have a question about a co-op member she is level 35 and her co-op board hasn’t updated. She neither receives timbre nor can she contribute to our co-op goals. She has reinstalled the game and left the co-op and returned but nothing helps. Your help will be appreciated, many thank is advance, Peter.
Da quando è stata tolta vecchia chat é diventato impossibile giocare...bisogna scorrere continuatamente per poter leggere messaggi...ho scritto in varie sezioni senza mai ricevere nessuna risposta....se nn riuscite a provvedere tanto vale ritornare alla vecchia...aspetto consigli su dove scrivere x avere un risultato positivo...grazie
I can’t find where to contact support to let them know about my problem. Have clicked on everything
I have not heard back on my issue, and your last email to me was Nov 1. Any updates for me?
Hi, please help... my game is freeze around the barn and my cat house. It’s already been like this for 4 or 5 days now: can’t opened anything except for the pin and my envelopes under the lighthouse sign is also gone. Pleeease really help tyu so very much really appreciated
My game has frozen too and couldn't get my game ID. Zynga told me how to find my game ID on facebook.
1. Sign into Facebook by search engine only (not through Facebook app. I couldn't find it by Facebook app)
2. Select arrow button at top right go to settings.
3. Find your game farmville 2 country escape and select edit settings.
4. Scroll down to the section "get help from app developers"
5. Now you will be able to see your ID for this particular game.
I'm still waiting for zynga to get back in touch after giving them my ID. Fingers crossed they can fix my game now I've managed to find my game ID.
Im stuck on grandmas glade
I am also stuck on the new upgraded board! It’s been 4 days and still no luck! I’ve tried to hit anything on the screen I can but with no luck!! ☹️
maries new order board got me to sell 2 apple pies then to upgrade farm clicked upgrade game crashed and now it wants me to sell 2 apple pies again when I only have one so cannot progress any further, this is ongoing for last few days....... not happy
Thanks for your kind message, I have just posted my concern for Marie's board but without UserID because I cannot see it. I will know what the support team can do for me...
Hi, I'm having problems with Marie's order board I only have one apple pie?
I am also stuck on Maria's order board. Can you please help me? @knows wheat
I am also stuck on Maria's order board. Can you help me Please? @knowsbest
I attempted these steps without success
I have the same problem with prosperity corner. Game will load, sends me directly to the corner and then I am stuck. Will not allow me to do ANYTHING
I have the same problem on Marie's order board. Mine is completely frozen. email@example.com
I cannot get Marie's Board to update on my game. I am on level 30 and am part of a Co Op, please help.