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I am hoping you can help me. I have been frozen in Country Escape sine the end of Easter event. I have,tried the forced close, u install/reinstall, nothing works. I did earn the bog and his bunny ears - I hope not to loose them. When I claim my reward the game froze. I will certainly appreciate some help. Thank you.
I still haven't gotten the pigs. I have waited for days to see if they showed up. I have force restarted and rebooted multiple times per day. I work in IT...it shouldn't take this long to roll out a new feature...something is wrong...please assist.
What a joke. Spoke to you two weeks ago and my issues haven't been resolved. No refund on things spent. Game still frozen. No help. Very unhappy!!!
Thank you my farm unfroze. I really appreciate the help
HI Knows Wheat.
This is Angiee and am writing for the same issue as others having their screen froze after collecting the peacock. It says in the forum its been resolved, and discussion is already closed.
Did the force-stop and went online to fix it but my screen is still frozen and couldnt do a single thing.
Would it be possible for you or anybody from ZYNGA to send me a step to step instructions, so i wont miss any single thing.
THanks and best regards.
My game is frozen after claiming the elf. I have uninstalled and reinstalled. My game loads fully but does not allow navigation.
Tried doing the the time setting thing. Does not work. That is the only recommendation every zynga suppor member keeps saying but it does not work. Please fix the game. Thanks
Any chance of a response regarding how to play the game after getting the Emerald Peacock? Please make the solution available for EVERYONE to see rather than sending a PM to just a select few!
Hi! i have a screen freeze problem. can't seem to figure out how to fix the problem. I have tried everything i could. really need help!
My game has been frozen since March 30th. I can't get a response from Zynga and they even deleted one on my comments on another thread. Your solution about the clocks doesn't apply. My clock has been set to real time this whole time. I have tried force closing, restarting my iPad, uninstalling the game, none of it works. PLEASE help and don't delete my post. Next step will be a better business bureau report. This company doesn't seem to care about their poorly ran system at all.
Need help, my game has an unresponsive screen ever since I accepted the peacock as a temporary farmhand. I have tried to contact Zynga many different ways and am not getting any help. PLEASE help. The basic troubleshooting that you offer does NOT help. Thanks again.
My game has frozen since i tried to claim the peacock on level 55. My game id is 72005690818
Help, game stuck at content update?
The game keeps freezing and going back to expanding to 'Grandmas Glade' over it.. Have lost progress 3 times now and can do nothing on my screen....
Рi! Please tell me is it possible to link the game to another Facebook page?
I clicked on the hor stein cow to collect the prizes and the game got stuck, screen frozen and cannot do anything. Please help!!!!
Hello. I hope you can help me as I see you pm'd another user with the same problem. Nothing I click on works in the game any more. Especially frustrating as I recently purchased 1,000 keys and won the Manx in the fishing contest. I went to claim the cat and my game stopped working. I can see everything on the screen, and it looks normal, but nothing I click on works except the lightning bolt. I can't even access settings to email Zynga support. I have reinstalled and tried playing on different devices, but no go. Thank you for any help.