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chrystalyn · Super Moderator · Moderator

About

Username
chrystalyn
Joined
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Super Moderator
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858
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Posts
3,597

Comments

  • Apologies for the inconvenience, @cajuncook72. The issue with the Profile pictures is being looked into by the team. Rest assured that your account is secured in our records. Aside from our posts, you can check here for updates. Thanks for your p…
    in Hit it Rich Comment by chrystalyn 7:10AM
  • @Waynooo69 said: My profile picture keeps changing to an avatar but all other LL games are fine!! Even changed FB profile pic but typical HIT IT RICH has to be totally awkward grrrr 🤬🤬🤬 Apologies for the inconvenience, @Waynooo69. Rest as…
  • @notonmy said: i did not get my coins please fix!!!!!! Can you please verify the Coins that you're referring to? Is it from purchasing Coin packages, game winnings or Bonus Coins from our Facebook page? Furthermore, please feel free to vi…
  • @Mystermathers said: That option was already preselected when I checked today. Miraculously, when I went to load the game this evening, it just loaded. I didn't do anything or change any settings, just loaded it up and it ran fine, must of been s…
  • Appreciate the report, @Mystermathers. After updating the browser, make sure that hardware acceleration is enabled to ensure the smooth performance of the new version. We recommend performing the suggested workarounds to help you load the game: …
  • Appreciate the report and doing the suggested workarounds, @nancycharley. This has been reported to the team. Please inform your daughter and husband to contact Support, as well as fill this out for further assistance. If you have other feedback …
    in Friends Comment by chrystalyn February 7
  • Apologies for the inconvenience, Spinners. Rest assured that this has been reported to the team. We recommend performing these workarounds that may help in loading the game. Should you need further assistance, you may also contact Support as well…
  • Appreciate your sentiments, ‎@blkiggy. Our brand-new platform has been made to improve your gameplay experience, particularly as we offer to players our latest events/features/machines here instead. We hope you can enjoy the latest interface since e…
  • Thanks for reporting, @Ranger47. Rest assured that rewards are being granted within 24 hours at the end of the Weekly Race. If you've already contacted Support, there may be delays in their replies depending on the ticket volume that they have. We a…
  • Apologies for the inconvenience, @joecato. Rest assured that this has been reported to the team and they're looking into it. Should you need further assistance, contact Support and provide your Zynga ID. Thanks for your patience and understanding.
  • Apologies for the inconvenience, @3256535sS. To help you load the game's new version, we recommend performing these workarounds. You can also try any of the troubleshooting steps provided in the links below: * Web * Kindle * iOS * Android …
  • Appreciate the feedback, @heidimoney. A brand new platform was created to play Hit it Rich, and all of our new events, features and games will be on it. Some players still have the Classic option, but eventually, everyone will be on the new interfac…
  • Congratulations on winning the Royal Rush, @hymanb! For further assistance, please reach out to our Support team and include the following details: * Zynga ID * Date and room where you played * Rank/Reward Thanks for your patience.
  • @Ruby said: @Arcana HI, there is no "Switch to Classic."This is the second time I needed to get back to classic. The first time, I had to contact Tech Support/Cust Service, and I dont know if they did anything, but I finally saw the "switch to cl…
  • Appreciate the report, @grandma50. Please get in touch with our Support team and include your Zynga ID for further assistance. Thanks for your patience and understanding.
  • Apologies for the inconvenience, @kckandi and @cc57. The issue with the gift spins should now be fixed. Please refresh the game from time to time or perform these troubleshooting steps for the updates to be applied: * Web * Kindle * iOS * An…
  • Appreciate the feedback, @pappy. A brand new platform was created to play Hit it Rich, and all of our new events, features and games will be on it. Some players still have the Classic option, but eventually, everyone will be on the new interface. No…
  • @lou515815, if you're still having problems with "The Witch's Castle", please try these troubleshooting steps: * Web * Kindle * iOS * Android Otherwise, contact Support and provide your Zynga ID for further assistance. Thanks for y…
  • Apologies for the inconvenience, Spinners. To help you load the game's new version, please try performing these workarounds. Thanks for your patience and cooperation.
  • Congratulations on being the top contenders in the Weekly Race, @Dave Balmes! For your reward/s, please get in touch with our Support team together with the information below to have your account checked. ➧ Zynga ID ➧ Date of the Weekly Race A…
  • Apologies for the inconvenience, Spinners. The issue with the gifts should now be fixed. We recommend performing these troubleshooting steps for the updates to be applied: * Web * Kindle * iOS * Android Appreciate your patience and under…
  • @JudyC1943, to help you load the "New Experience" version of the game, please try performing these workarounds. Appreciate your patience and cooperation.
  • Congratulations on winning the Daily Race, @shadow! However, the reward will only be given to the 1st placer. For other details, feel free to visit this guide. Thanks for understanding.
  • We apologize for the inconvenience, @cuddybear, @bikker, and @tommymack. Please follow the steps indicated in this article to run the game seamlessly, and ensure that you have the latest version of your web browser, preferably Mozilla Firefox or Goo…
  • Apologies for the inconvenience, @TFM1013. Please contact our Support team and provide your Zynga ID for further assistance. Thanks for your patience and understanding.
  • Appreciate the report, @ConnieM123zz. For further assistance, please contact our Support team and provide these details: * Zynga ID * Date/time it happened * Exact/estimated Coins lost * Exact Coin balance after losing Coins * Any error mes…
  • Appreciate the report, @krose3474. The event "All Games Unlocked" has already ended; nonetheless, you may contact Support and provide your Zynga ID for further assistance. You may also try performing these troubleshooting steps to improve your ga…
  • @AprilHen63 said: Why am I not getting credit on my wheel spins for daily race wins when I have won 3 days in a row? Thanks for reporting, @AprilHen63. For further assistance, please contact our Support team and provide the following deta…
  • Thanks for reporting and doing the suggested troubleshooting steps, @bammer. When you're already at high levels, it takes a lot of spins to progress in the game. Should you need further assistance, please get in touch with Support and provide your Z…
  • Appreciate the reports, Spinners. @kenton47 said: Hasn't given my points that I have been winning on slingo. To have your accounts checked further, please contact our Support team and include these details: * Zynga ID * Room/B…