I have a comment i won today's daily race and DID NOT GET MY COINS - how do u get in touch.with these guys
Congratulations for winning the Daily Race! Please check How do I contact Customer Support? and provide these de…
Appreciate your report, @Campuscop. To have it checked further, please reach out to our Support team and provide these details:
* Screenshot of the entire email
* What happened when you tried to collect from it?
Congratulations for getting a Mystery Gift, @Gagebug5353! The Scratcher will go directly to the Inventory, so click the blue tab above the Buy button (check the image below).
If the issue persists, please get in touch with our Support te…
Hello, @nancycharley! Charms not working as intended has been reported to the team. For further assistance, please reach out to our Support team and provide these details:
* specific Charms that are not working
* screenshot when it's activated…
@Corry, are you referring to the Super Streak Multiplier? If so, this will be enabled when you collected the Daily Bonus for 7 consecutive days. To check your account further, please reach out to our Support team.
yesterday again was put up to platinum level and none of the credits I used were counted. Now, again today am back at gold. This has happened at least twice before. Why?
For a limited time, you'll experience the benefi…
@Naomi Dennison said:
a lot of problems to list mainly my level is way past 2058 and reported for months and nothing has been done
@Naomi Dennison said:
tired of being ripped off and my problems not being fixed
Appreciate your r…
On todays challenge, i cannot play game as it says I have to be level 185 or higher. Normally on challenges, i can play all games required to complete challenge.
on the challange from yesterdayit k…
Thanks for purchasing Coins, @jackiepaul and @ellenfwhitaker. Please contact our Billing team to check your account for being charged twice. You can reach out to them via hotline at 1-800-762-2530 or get in touch with Support for further assistance.
Logged into hit it rich casino today instead of 7 day bonus it logged in @ 2 day bonus. I am a daily hit it rich player what is going on? How can the game return to my 7 day log on. This is so wrong
This is being worked on…
L oat my coins that I bought Nov 17
Thanks for purchasing Coins, @Lucy1948. For further assistance, please contact our Support team and provide the following details:
* Date/time it happened
* Exact/estimated …
i did not get my (2)hourly bonus, can you help me resolve this problem, thank you
What happened when you tried to collect the Daily Bonus and what device are you using? Are you encountering any error messages?
@Ckrempa, for further assistance, please reach out to our Support team and provide these details:
* Bet amount
* Room where you played
* Total coins lost
* Last activity prior to the sudden max bet
To prevent this from happening …
I lost over a million in my bonus spin with 4 moons
I gave my report. Forward it on for resolution please.
If you've already contacted our Support team, it would be best to wait for their response a…
Anyone else want Big Buck Hunter back? My favorite game!!! Help me get it back on Hit it Rich!
Appreciate your feedback, @Jerbear60. The team is constantly working to bring the best and most innovative games to Hit It Ric…
Appreciate your feedback, @777kellysue777 and @sckelley. There are times when we hit consecutive good and bad streaks. You may want to try betting a smaller amount first and see how it goes in a specific room. For other feedback that you would like …