Please forward this message to support! I’m very frustrated. I won a jackpot on Sunday of 80 billion(after purchasing $200 worth of coins) then yesterday afternoon my balance randomly dropped to 14 billion!!! I contacted support. Still no response. I continue to play. I won 3.5 billion on a “Alice in wonderland” bonus and my total point did not reflect this.i again contacted support. I have screenshots of the win, my balance before the win and my balance after the win, no change!! I have resorted to taking screenshots as documentation of some kind of fraud going on with this game!!! GIVE ME BACK My 60 Billion coins!
I logged in a few minutes ago and over 700 billion of my coins were removed. No one knows my account and if you look at todays and yesterdays daily winner it has been me. I have spent a lot this month playing and have been a customer for a long time. If I don't get them restored I will disputed them on my credit card. I only had 14 million when I logged back in after paying this morning-My Zynga ID is 310733475540 Pin is FTOD7Q Becky Loar is my Facebook Page. Please message me on facebook before I dispute the charges. Again I had 7400000000 740+ billion coins!