VIP bonus coins hit it rich

annabelannabel Posts: 1Registered User, Facebook Connect User New to the Forums
edited August 19 in Bug Reporting
Could someone let me know if there is a bug with the bonus game in VIP room collected all the bonus coins then bonus game would not load
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Answers

  • chrystalynchrystalyn Super Moderator Posts: 3,640Super Moderator Moderator

    Thanks for reporting, @annabel. Currently, the bonus games in VIP room are working fine. We recommend performing these troubleshooting steps to improve your gaming experience:

    On the other hand, winnings are still added to your account even if the game encounters an error. Should you need further assistance, please get in touch with our Support team and provide the details below:

    • Zynga ID
    • Room where you played
    • Bet amount
    • Date/time it happened
    • Type of bonus round
    • Coin balance after the issue

    Appreciate your patience and understanding.

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