Kicked our while getting Epic wins.... twice in a row!!

buckleybobbuckleybob Posts: 1Registered User, Facebook Connect User Not a Title, but a Star

I am playing on my iphone, not through facebook, and have been kicked out over ten times while collecting a win. Sometimes I reenter and have received the credit but most times not. Can this be fixed?

Comments

  • ArcanaArcana Posts: 265Super Moderator Moderator

    Appreciate your report, ‎@buckleybob. Rest assured that your reward/s are being added to your Coin balance even when the game encounters an error. Nonetheless, you can get your account checked by contacting our Support Team and providing them with the information listed below. Thanks.

    Zynga/Device ID
    ➧ Date/time
    ➧ Room and bets placed
    ➧ Type of Win/s
    ➧ The estimated/exact amount of winnings that you have yet to receive
    ➧ Coin balance after the issue happened
    ➧ Relevant screenshot/s, if you have any

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