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Very Disappointed in Hit It Rich game

grandma50grandma50 Posts: 32Registered User, Facebook Connect User Forum Traveller

I'm a loyal player but these past two weeks or so have been brutal

Weekly Race. Better chance with the Daily Race
Bonus Wheel - chances of winning enough to play a little are gone

Rich Collection- Same cards over and over. Only completed two of the twelve. Since start of game and I play every day . I do not believe you want anyone to actually complete 12 sets

Wheels on games keep jumping. You get a winnng spin ,and then, bam the wheel jumps down to a no win line

Coins -No matter if I buy or don't buy -no wins ( when I buy it's worse)
I bet the smallest. No win
bump it up a little and no wins
And in very few spins all gone - have to wait Two hours (one would be better)

I used to absolutely love this game. Now I'm giving up . Used to be able to win enough to keep playing another ten minutes
I am totally convinced That Hit it Rich is ALL about those who can afford to keep spending

Zynga used to care about thier players . Now it's all about changes to Everything in the game and nothing about the players
Please read people's comments and take their feedback seriously
I could understand if this was real money but it's not So please . Loosen those spins and wins so people are enjoying this game again.

I Think a real casino would be more fun at this point

Hope things get better but too many changes. We want to enjoy game
I do not give two hoots about all your special games. You run out of coins too quickly to continue and that's at lowest bid.
You need to spend too much to get the small amount for the challenges

Comments

  • Toya77Toya77 Posts: 1Registered User, Facebook Connect User Not a Title, but a Star
    I tried contacting them about how the game was cheating me in my bonus, the coins was not being added. No luck. And I wanna know why it's so hard this time to collect cards? This new Freaky Tiki 3 game sucks, never won a bonus.
  • IcedanceusIcedanceus Posts: 15Registered User, Facebook Connect User Pumpkin

    I agree also, this **** with you got play on the web to play classic games, and yes these weekly bonuses and daily are for **** looking for something better, obviously they didn’t listen to us

  • JanaZJanaZ Posts: 4Registered User, Facebook Connect User Not a Title, but a Star
    I agree with everyone else... I have been a loyal customer for years and you changed the contest, and ruined it! I will not be purchasing anymore... I didn’t purchase a lot in the past, so no big loss for you guys. Your new version SUCKS! Ugh!
  • JanaZJanaZ Posts: 4Registered User, Facebook Connect User Not a Title, but a Star
    What the **** does “you’re a star” mean? To shut me up?
  • mom1983mom1983 Posts: 27Registered User, Facebook Connect User Clueless Cookie

    yep, this has gone down hill. expecting too much for us to complete things. I buy as well and it doesn't seem worth it!!! bet high or low and you still don't get winnings often enough

  • Sdaale5082Sdaale5082 Posts: 3Registered User, Facebook Connect User Not a Title, but a Star
    Love the games but have lost a lot of $! The games and challenges are cool but not enough coins to complete anything. I wish they would spend less money and time revamping every week, and let the loyal customers play a little longer! Been playing for years and spent bucks every week and I finally stopped paying! I collect every bonus and I have 2 set of cards complete after months? How does that work! The other day I went through over 2 billion coins and zero cards..... not that I would get any new ones. I do love this site, but don’t feel like the ones that play everyday are getting any where! And I’ve been spending money and can’t imagine how much money these race winners are spending!
  • ch9ach9a Posts: 4Registered User, Facebook Connect User Not a Title, but a Star
    edited February 26
    Agree. After complaining a few weeks ago I started winning..won 1 billion. A few days ago I had 1,900,000,000. Was betting 1000. Started betting 2500 started losing. Bet 5000 to tried to catch up. In a few days I lost 600,000,000. So bet the minimum is the only way not to lose. So now I cant advance up the weekly race. The stupid wheel gives me no more than 2,000,000 every time.
  • Tanner57Tanner57 Posts: 45Registered User, Facebook Connect User Building Expert
    I made the mistake of betting higher as well. Once you start betting high, you can’t go back. You just don’t win. That’s how they catch you. Then in order to win anything you have to keep betting high. Can’t get anything on the wheel worth anything so then if you want coins you gotta pay the $$$$$$$$. I wish I never would have raised my bets. Now I’m stuck and can’t get anywhere in the weekly race. What a racket they have going!!! But I guess as long as they make a buck they don’t really care.
  • bulldogryanbulldogryan Posts: 140Registered User, Facebook Connect User Saint Spontaneous

    Yup, it seems at least for me that anything over $2.5 Million per spin you will not win or rarely win. Anything below $2.5 million per spin it seems I was hitting more bonuses and more coins. Another gimmick for Zynga to have you purchase more coins. Hate this company

  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    They get you with those stupid cards! You can’t get any new and good card until you bet up? So......you bet up, loose all your money, maybe gain an extra good card....then have to spend more money to compete on this stupid weekly race! I don’t understand it, if they paid out more people would spend more! Why can’t they see that? I just went through 27 billion coins and received maybe three new cards! I had saved that money up for a while so I could use it for something like that, that was a total waist of my time! Oh! And the cards aren’t shy like they tell you, no the company is regulating them and it is all purposeful this company is ruining itself for the loyal players that cannot spend hundreds of dollars all the time, and if you do, to me that’s just plain stupid

  • SpringLillySpringLilly Posts: 11Registered User, Facebook Connect User Pumpkin

    The 2 hour bonuses are a joke now. Rarely do you get a bonus large enough for one bet. I'm not having fun any more. Trying to keep up for the weekly race you have to bet at least 2.5 million and hope you hit a big win. Most of them are not even in the thousands. No way am I going to buy coins anymore.

  • TippyTippy Posts: 9Registered User, Facebook Connect User Loose Cannon

    Ever since you've "improved" your site there has been nothing but loading problems and the games are so slow as to not be enjoyable. It's no longer any fun. Either unload some of your new graphics so we can load your site & games will run smoother or some of us will have to give up on HIR.

  • Tanner57Tanner57 Posts: 45Registered User, Facebook Connect User Building Expert
    Something else that I’ve noticed. I’m also connected to Wizard of Oz slots also run by ZYNGA. If you look at their coin purchases they are way, way better than here. Here when there’s a sale you might get 3,950,000,000 coins. At the Wizard of Oz slots, for the same price (99.99 on sale) you get 27,000,000,000. So they’re regular purchase coins are also quite a lot more than here. Why don’t they make them the same across all their games. Log in to Wizard of Oz slots and check out their coin prices. It will make you sick!!!!
  • Tanner57Tanner57 Posts: 45Registered User, Facebook Connect User Building Expert
    OH OH! I was promoted to “ loose cannon” in the forums. That’s probably not good. No wonder I can’t win anything anymore and keep getting same amounts in 2 hour spins. Guess I complained too much.
  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    That purchase issue is disgusting! I am not a big fan of the wizard of oz slots,I tried it and it was not for me! However, I can’t believe I have spent three hundred dollars for SIX billion coins on this game when you get so much more on that game! Ugh! That is so darn unfair! No wonder out of the 116 friends I have 89 of them are still stuck on the beginner level! Wake up Zynga, if You gave out 27 billion coins for a hundred dollars people would buy more, they are still going to loose because your games are so tight, but they wouldn’t feel so bad about it! You really do need to invest in some product research, you have no clue how to run a company ! Btw! Tanner57! I was promoted to pesky helper, so don’t feel so bad! 😂

  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    Also, 17 billion more coins I went through this weekend, and NO NEW CARDS! They are not shy! They are 💀

  • deeva1777deeva1777 Posts: 2Registered User, Facebook Connect User Not a Title, but a Star
    I have been a loyal customer for years and now I’m starting to hate this game. I get huge wins on the free spins and don’t get my coins. This has happened many times and I’m very frustrated. I have sent a request to my VIP manager on February 15 showing her screenshots and what the issue was and they have been giving me the runaround since and it is now March. I am so **** at this game because we spend money to play this game but we don’t get any respect or help when needed. I will continue to escalate this until I get to someone higher up that will fix this issue. Hit it rich Will lost loyal customers if they keep this **** up.
  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    You need a new VIP manager! I would demand a new one, that’s just horrendous!

  • tralyntralyn Posts: 3Registered User, Facebook Connect User Not a Title, but a Star
    Used to love this game and play it faithfully. Not so much any more. Used to play for hours at a time and be able to get the bonus and do fairly decent. Now I'm lucky if I can win more than my bet or even see the bonus once or twice, if at all. Pretty sad when you play and lose 30 spins in a row.

    Cards are a joke. Same over and over no matter how much I bet.

    Weekly race is impossible. Get demoted if you can't rank. Can't rank if you can't hardly play.

    I think zyna needs to take all the comments into consideration when making changes or they are going to lose a lot of loyal customers.
  • bulldogryanbulldogryan Posts: 140Registered User, Facebook Connect User Saint Spontaneous

    Unfortunately, ZYNGA could care less from the lack of support on many other issues players have brought in the light. All they care about is getting a sucker to purchase coins from them in turn to dry the coins up as fast as they can in hopes that the player will purchase more. Until things drastically changes for the better, I REFUSE to spend one red cent on this company. I however do not see that any changes will take place and they will run the player base into the ground.

  • Shelby77Shelby77 Posts: 1Registered User, Facebook Connect User Not a Title, but a Star

    This game used to be fun but now....Welll it's poo .

  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    Yeah the wins are not consistently good and haven’t been for a very long time! I was really hoping that

  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    Sorry, I was really hoping that would change and yes they have changed their coin structure, however it’s the same **** where you have to wait for a winning streak to get anything and they are few and far between

  • JamiejoJamiejo Posts: 2Registered User, Facebook Connect User Not a Title, but a Star
    15 days of explaining I was in VIP room had finally got the 5th diamond to spin for the jackpot was in the middle of the spins and up pops all games are now closed! The app shut down lost my chance to win the jackpot and all coins I was winning. I was betting 50 million prior to me getting the last diamond. 13 emails 2 different support techs, asking the same questions over and over. I'm beyond **** by the whole flipping game and support help
  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    I know this game has the worst support of any game,service or place I have ever seen! They hide behind the fact that this is online and you can’t reach them, so you are left hounding them for what you are entitled to, and they ask stupid questions and give more stupid answers! If this was an actual place of business they wouldn’t be able to get away with it. I remember last year when they gave out more jackpot money than they were supposed to and let me tell you they had no trouble taking that back the minute they recognized their error! So, they really are there they just don’t want to deal with us!

  • Momof4kidsMomof4kids Posts: 625Registered User, Facebook Connect User Mazter Guardian

    All they did was increase the coin bonus values and purchase values but they made the games harder to hit to balance out the increase. They are worried people will be less likely to buy coins with all these new amounts of coins available! We are not stupid we can see this as plain as day! However, you really are the stupid ones if you think people will buy coins only to loose them, people want to have fun and get something for their money. You know the real money they are paying for fake coins!

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