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If you experience a loading or connection issue, a good rule of thumb is to try refreshing the page once or twice.
If refreshing does not result in your game loading properly, try the following troubleshooting measures:
Use Google Chrome or Mozilla Firefox as your default browser
We suggest that you use Google Chrome or Mozilla Firefox for the best game play experience. We also recommend that you always make sure that you are using the latest version of your browser.
These are the latest versions of the different browsers that support Zynga games:
There are several documented issues surrounding Internet Explorer (IE) and Flash content. We do not recommend IE as your browser.
Troubleshooting Your Browser Performance
Rather than fully disabling the software, you can create an exception for the social networking platform on which you play our games. Please refer to your software's documentation or help information for instructions.
Troubleshooting Flash Performance