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@Paula33, the issue with the Daily Streak is being worked on by the team. If you've already contacted them, it would be best to wait for their response as they are thoroughly researching the issues before reporting back to players.
You will not get an answer because there is no customer support. The moderators can only give the standard answers, yet nothing ever gets fixed. They don't bother passing anything on to the team. Zynga does not give a rat's hind end about the players. Their only job is to scam and lie to the players so that they keep giving Zynga money. Why they are still in business is a mystery.