W.O.O. jackpot not paying out

JenniferMJenniferM Registered User, Facebook Connect User Posts: 1 Not a Title, but a Star
I have completed all the challenges for the Wizard Of Oz Jackpot but it never paid out $39,900,000 and now all the games won't reset to begin again. This is my 3rd time completing and it paid out fine the first two times. Sent in a ticket but got no response unless you count the one where they asked for a rating on how they did(since no response I gave a low star grade). Any suggestions would be appreciated! I really want to play for the jackpot again if it would reset.
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