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For a while I've had a problem with this game, when I an playing Poppies Poppies Everywhere I won the jackpot four times on my iPad and twice on my iPhone and didn't get the credits due me. It happened first on my iPhone last weekend and it surprised me because my name came up Jackpot Winner Bubba K and the jackpot went down from 120 plus billion credits to 39 billion credits and nothing added to mt account. This happened at 12:54am July 2 and at 7:35am that same morning. I was surprised and and wrote to support and they said I needed screenshots so they couldn't verify it. Well I lost all my credits on my iPhone and started playing on my iPad. It happened again on my iPad but this time I took screenshots and they still haven't received nothing.
I've also lost winning from Welcome to the emerald city, i took screenshots before and after showing my name as a winner and the jackpot winning total went down and nothing was awarded to me. Now when I write support on my iPhone the support team erases the conversation without replying.