My game crashed and I went back to day one.

monkeymoemonkeymoe Registered User, Facebook Connect User Posts: 1 New to the Forums

All the stars are gone for rainbow collections and I lost all my special games. My favorite was leaving Kansas and I don't know how to get it back. I tried restarting my ipad, deleting and reinstalling the game and nothing worked. Please HELP!

Comments

  • Sofia AllianahSofia Allianah Super Moderator Super Moderator Posts: 42 Moderator

    Appreciate the troubleshooting steps you've performed, @monkeymoe. Our team has been made aware of this error and they're currently working on it. For updates, please click on this article from time to time.

    Thank you for your patience.

  • JimmychuckJimmychuck Registered User, Facebook Connect User Posts: 2 Not a Title, but a Star

    Was on day 356, updated and it sent me back to day one, got to day 7 booted me back to day one. What's going on? Losing so many credits with this. Ready to dump game.

  • GmrooGmroo Registered User, Facebook Connect User Posts: 3 Not a Title, but a Star

    I agree with everything issue on this page. Have been dropped to day one after a YEAR. Stars are missing. In the middle of spin it drops and I lose Bonuses. It is so frustrating and Believe everything me you never get your money back. Only promises that the problemon is being addressed.

  • Skippy RainsongSkippy Rainsong Super Moderator Posts: 659 Moderator

    @Jimmychuck said:
    Was on day 356, updated and it sent me back to day one, got to day 7 booted me back to day one. What's going on? Losing so many credits with this. Ready to dump game.

    @Gmroo said:
    I agree with everything issue on this page. Have been dropped to day one after a YEAR. Stars are missing. In the middle of spin it drops and I lose Bonuses. It is so frustrating and Believe everything me you never get your money back. Only promises that the problemon is being addressed.

    Hi @Jimmychuck and @Gmroo . We apologize for the inconvenience you've encountered on the Daily Streak, rest assured that our team is working on it and the update/s will be posted on this article. As for @Gmroo 's concern on the Rainbow Collection, please submit a ticket to the Wizard Of Oz Support team to have your account checked further.

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