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zuperbal wrote: »
I recently tried to collect my two hour bonus. I had 625, 625, and a 4X multiplier. However, I did not receive the correct award. I think it was 1/2 of what was shown. Please fix this.
zuperbal wrote: »
How do I upload the screen shots of the failure to receive the correct award amount?
Rainicorn wrote: »
Check out the following links for the article on how to take a screenshot:
How to Take a screenshot using Your PC
How to Take a screenshot using Your Android Device
How to Take a screenshot using Your Apple Device
Hope this helps. If you have further concerns and for more helpful articles, visit our Help Center.
Thank you and may you have a great day!
Ouglee wrote: »
After picking three microphones in the pick a shot bonus game, the game does not advance to the karaoke bonus level, but hangs indefinitely (mobile version). Lost a crapload of coins, too... But I assume zynga follows the "malfunction voids all plays" disclaimer.
Rebooting the phone fixed the lockup issue, but does not recover the position in the bonus game.
Paulina Pollard wrote: »
I've have lost out on two bonus round in the Tedd game, in the drinking bonus. I've got the 3 microphone 2 diffrent times now then then it just stop working. I'm so annoyed with this problem. Please fix it!! I love playing your games but this is very disappointing.
Corey Giles wrote: »
My hourly bonus has stopped altogether and my daily bonus is also gone, when would this be able to get fixed? its hard to play a game when you cant collect coins.
Shirelle Mauch wrote: »
Hi, I just did the free bonus (the one we get every 2 hours now!) and it was never added to my coins. Has anyone else encountered this problem? Thanks.